fbpx

Refund Policy

Refund Policy – www.entrepedia.ng

 

Effective Date: December, 2023

Thank you for using www.entrepedia.ng. This Refund Policy (“Policy”) outlines the terms and conditions for requesting a refund for any paid services or products purchased on our website. By making a purchase, you agree to be bound by this Policy.

  1. Eligibility for Refunds Refunds may only be requested for eligible products or services purchased through www.entrepedia.ng. Eligible products or services are those clearly specified as refundable at the time of purchase.

  2. Refund Request Process To request a refund, please follow these steps:

  • Contact our customer support team at support@entrepedia.ng within 3 days from the date of purchase.
  • Provide your order details and a clear explanation of why you are requesting a refund.
  • We will review your request and process it in accordance with our refund policy.
  1. Refund Approval Refunds are subject to approval based on the following conditions:
  • If the product or service is found to be defective, not as described, or unusable.
  • If the request is made within the specified number of days from the date of purchase.
  • If the product or service is eligible for refunds according to its specific terms and conditions.

  1. Refund Method If your refund request is approved, we will initiate the refund using the original payment method used for the purchase. Please note that it may take several business days for the refund to be reflected in your account.

  2. Non-Refundable Items Certain items are non-refundable and will not be eligible for a refund. These include:

  • Downloadable digital products once they have been accessed or downloaded.
  • Services that have already been provided or consumed.
  • Products or services purchased from third-party vendors or websites.
  1. Modifications to the Refund Policy Entrepedia reserves the right to modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our Refund Policy, please contact our customer support team at support@entrepedia.ng.

Last Updated: December, 2023